What is my FTP password?
Your FTP password is identical to your eSeller Cloud webshop administration password.
Am I able to style the checkout process?
Yes, you are able to style the checkout process either by using the build-in functionality in ShopAdmin or by styling with CSS.
Does the eSeller Cloud webshop support one-page checkout?
Yes - the eSeller Cloud webshop supports one-page checkout, which enables your customers to quickly and easily purchase items on your webshop in one single step.
Could you please develop a feature specifically for my account?
No - Given that the eSeller Cloud webshop is a cloud-based service, we will not be developing features specifically for any product owners. However, because it is cloud-based, it keeps costs low on new features since the expenses are lifted by all eSeller Cloud product owners that implement the feature to their webshop.
I have a great idea for eSeller Cloud, what do I do?
You are more than welcome to send us an email with your proposal
using this link.
I have found a bug in eSeller Cloud, what do I do?
If you wish to report a bug in eSeller Cloud, please send us an email using this link or call us at +45 70 23 89 00.
Where can I find information about the eSeller Cloud system status?
You can find real-time status messages about eSeller Cloud on our Twitter account - see @eSellerCloudOps. Here we'll post tweets about issues, planned maintenance and other matters concerning eSeller Cloud operations.